Conditions for Return or Exchange
You may return or exchange an item if:
- The item has not been used
- Original condition, packaging, labels, and tags are preserved.
- No signs of wear, dirt, or damage.
- Proof of purchase is provided
Receipt, e-receipt, or website order confirmation.
- Return period
Returns and exchanges are accepted within 14 days of purchase or receipt.
Items Not Eligible for Return
Due to hygiene and industry standards, personal-use workwear cannot be returned if it has been used.
Custom-made or individually tailored items are also non-returnable.
Returns for Defective Products
If the product has a manufacturing defect:
- it will be replaced with the same item,
- or refunded in full,
- or repaired at our expense.
Inspection and decision are made within 3 business days.
Return Procedure
- Contact us
Phone: +374 (43) 37-06-37
Email: info@uniform.am
- Provide your order number and reason for return.
- Bring the item to our store or send it via courier.
- Refunds are issued to the original payment method.
Refund time: up to 5 business days.